We serve in accordance with the Point Hotel management standards beginning from the opening of the facility.
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We ensure the efficient application of the Point Hotel Standards through monthly mystery guest visits and guest satisfaction calls.
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We organize monthly R&D meetings with the hotel personnel in order to achieve continuous improvement.
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We follow the latest developments in the industry and, as the Point hotel, we lead many of the innovations.
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Our accounting coordinator makes periodical inspections and controls legal and operational implementations.
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Our purchasing coordinator reports the purchasing conformity through monthly audits.
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Our technical service coordinator reports the conformity of the maintenance of the building with our standards through periodical inspections.
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Our human resources coordinator, coordinates audits for the compliance with the occupational safety laws, employee satisfaction and training programmers.
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Our central sales office provides assistance on budget performance, revenue management, selling strategies and helps to gain the biggest market share among the competitors.
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Our information processing coordinator reports on information security and equipment maintenance through periodical inspections.
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All inspections are made in accordance with the check-list standard books.
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3rd party contracts are managed.