We serve in accordance with the Point Hotel management standards beginning from the opening of the facility.
We ensure the efficient application of the Point Hotel Standards through monthly mystery guest visits and guest satisfaction calls.
We organize monthly R&D meetings with the hotel personnel in order to achieve continuous improvement.
We follow the latest developments in the industry and, as the Point hotel, we lead many of the innovations.
Our accounting coordinator makes periodical inspections and controls legal and operational implementations.
Our purchasing coordinator reports the purchasing conformity through monthly audits.
Our technical service coordinator reports the conformity of the maintenance of the building with our standards through periodical inspections.
Our human resources coordinator, coordinates audits for the compliance with the occupational safety laws, employee satisfaction and training programmers.
Our central sales office provides assistance on budget performance, revenue management, selling strategies and helps to gain the biggest market share among the competitors.
Our information processing coordinator reports on information security and equipment maintenance through periodical inspections.
All inspections are made in accordance with the check-list standard books.
3rd party contracts are managed.