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15-20% of our hotels’ reservations are made via internet and this trend is increasing every year. Our website, www.pointhotel.com, is an important sales channel with its functional booking engine.
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Relations with the 3rd party online reservation sites and efficient aggreements due to our hotels’ presence on the top of the lists are managed by the PHM.
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Electronic marketing campaigns are conducted by us. Working in coordination with the corporate office, the electronic marketing supervisor of each hotel manages these channels and responds to guest comments.
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Our guest satisfaction scores are always on the top on booking.com, tripadvisor and similar sites which is very important for us.
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